The rapid expansion of generative AI that began in 2023 marked a significant shift in the world of AI. As organizations raced to leverage AI for its potential productivity benefits, they encountered challenges reminiscent of those seen in traditional software development — like technical debt. Technical debt is the hidden costs of making fast and […]

In our recently published 2024 Global AI Report, we gathered insights from 1,420 IT decision-makers spanning diverse industry verticals. The findings indicate a pivotal shift: More than 60% of respondents reported that their organizations' AI initiatives have progressed from ideation to implementation in the past year. As AI moves from theoretical planning to real-world application, our […]

AI is helping organizations become more innovative and become stronger in the marketplace. But in the excitement of gaining new technological innovation capabilities, IT leaders cannot lose sight of two critical, but often ignored, aspects of AI — ethical practices and data privacy. According to The 2024 Global AI Report, the “rapid commoditization of AI technologies, while democratizing […]

Astonishingly, nearly one-half (46%) of organizations are already using AI for new product development, according to our recent global AI survey, “The Impact of AI on Business: Trends, Challenges and Opportunities.” This statistic underscores a growing trend: companies are not just experimenting with AI, but are strategically integrating it to boost efficiency, reduce costs and enhance […]

When generative AI burst onto the scene in 2023, Rackspace Technology® realized that not every employee (aka Racker) was AI-fluent — able to understand, interact with and speak knowledgeably about AI. But the company was making a big move into AI with the launch of Foundry for AI by Rackspace (FAIR™) and realized its entire workforce […]

The AI era has arrived — and with it some misconceptions. Many people are concerned that AI will replace them in the workplace. However, the reality is that AI can help improve our jobs by making us more productive, creative and collaborative. Bolstered by AI intelligence, many of our roles will add more value to […]