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FAIR Changed the Generative AI Game in its First Six Months — A Look Back

Less than 1 minute Minutes
by Nirmal Ranganathan, Distinguished Architect, Rackspace Technology

In 2023, the business world made a hard pivot toward AI with the launch of several large-language models, including ChatGPT, which debuted on November 30, 2022. Less than seven months later, Rackspace Technology launched its own AI game changer — Foundry for AI by Rackspace (FAIR™). FAIR’s key aim is to be a force multiplier, accelerating the sensible and secure use-case-based adoption of generative AI in businesses across all industries.

The good news is that today AI is much more accessible to more companies in a wide range of use case scenarios. The bad news is that AI has the potential to unleash several new risk vectors. FAIR is the first AI program to take a head-on approach to three critical aspects of generative AI’s long-term success — the secure, responsible and sustainable adoption of generative AI solutions.

“We’re committed to pushing the boundaries of what’s possible with generative AI.” – Amar Maletira, CEO, Rackspace Technology

FAIR pushes AI boundaries right out of the gate

As the world heads into its second year of widespread generative AI adoption, we’re looking back at our rapid expansion of FAIR in the second half of 2023. Travel back with us as we overview the innovations we’ve already launched in just the first six months of FAIR. (Like videos? Learn more about FAIR in our two one-minute here and here.) 

June 13, 2023 — FAIR launches
Rackspace Technology announces FAIR’s launch and its three innovative offerings — Ideate, Incubate and Industrialize:

  • Ideate: An interactive and collaborative workshop that provides a generative AI readiness diagnostic to help organizations discover ideal use cases for AI development.
  • Incubate: A program that delivers a co-create service for establishing an AI technology stack to support seamless integration into an organization’s existing IT enterprise.
  • Industrialize: A service that helps transform an AI solution into a product, including governance, metrics, and optimization of AI models and distributed cloud infrastructures.

Check out our use cases demo videos here.

June 28, 2023 — FAIR announces its global leader
Within two weeks of its launch, Rackspace appointed Srini Koushik to the role of Global Head of FAIR.

“As our customers chart new territories with generative AI, we’ll help them become trailblazers on their transformative journeys by pioneering the responsible and sustainable use of AI solutions.” – Srini Koushik, President, AI, Technology and Sustainability

June 29, 2023 — FAIR partners with Google Cloud
Google Cloud joined forces with FAIR to help enterprises realize the full potential of generative AI. 

“The launch of FAIR for Google Cloud will provide businesses with the expertise needed to deploy new AI capabilities safely, responsibly and quickly.” – Jim Anderson, Vice President NA Partners Ecosystem & Channels, Google Cloud

July 18, 2023 — FAIR launches AI literacy program
We created FAIR Learn to help Rackers become AI literate and expand their understanding of AI use cases. Already, hundreds of Rackers around the world have received — and proudly display — their official FAIR Learn badges. Read how Rackspace University created an AI ethics in action training program

July 27, 2023 — FAIR partners with Aible for deep insights
We forged a new partnership with Aible to provide customers with enterprise-scale conversational data analysis and storytelling capabilities that will let them generate deep insights through a proprietary conversational interface.

“With FAIR’s enterprise-grade security and our secure AI platform capabilities, we will combine the best of both AI technologies for a sustainable and secure AI solution ready for enterprise use.” — Arijit Sengupta, Founder & CEO, Aible

August 8, 2023 — FAIR hosts Dell and NVIDIA AI private cloud solution
We announced a FAIR-hosted generative AI private cloud architecture — powered by another long-time partner, Dell® Technologies®, along with  NVIDIA AI.

“Through FAIR, Dell Generative AI solutions with NVIDIA offer access to training or tuning generative AI models and AI inferencing using our latest generation PowerEdge servers.” – Jeff Boudreau, President, Infrastructure Solutions Group, Dell Technologies

August 29, 2023 — Launch of FAIR AI Diagnostic

How AI-ready is your organization? FAIR has you covered with a free tool, FAIR AI Diagnostic. It gives organizations a fast and easy way to baseline their AI readiness. They also receive tailored expert recommendations on next steps. The tool captures and distills key AI best practices gathered from hundreds of customer use cases and years of collective technology experience. 

Learn more about FAIR AI Diagnostic in this video of our Global Head of FAIR, Srini Koushik, at Google Cloud Next ‘23 here

September 12, 2023 — FAIR launches Intelligent Co-worker for the Enterprise (ICE™)

Rackspace Intelligent Co-worker for the Enterprise (ICE) is an intelligent co-worker that uses generative AI to elevate the productivity and efficiency of sales and solution architects while granting them access to our top expertise and talent worldwide. ICE leverages AI to streamline repetitive tasks, identify promising leads, present pertinent information and resources, and deliver real-time contextual analytics for exceptionally personalized customer interactions. ICE can reduce the time required to generate effective customer presentations and proposals.

“ICE is a game changer for businesses looking to harness the power their data to boost efficiency and deliver better customer outcomes.” – Nirmal Ranganathan, Chief Architect, FAIR

October 18, 2023 — FAIR launches AI data protection officer assistant

We announced the launch of a new partnership with data protection company, Straits Interactive. Together, we’ll deliver the Asia Pacific and Japan (APJ) region’s first AI data protection officer assistant leveraging Rackspace Technology’s secure multicloud solutions and integration with Microsoft Azure OpenAI Service.

“Our goal is to empower organizations of all sizes to create value with generative AI, while balancing it with managing risks and constraints, safeguarding their data and maintaining compliance.” — Kevin Sherpherdson, CEO, Straits Interactive

Read our case study to learn more.

As you can see, our journey with FAIR has been an exciting ride so far — and there’s much more to come in 2024! Stay tuned.

How can FAIR help your organization leverage the power and potential of generative AI in 2024? Follow our LinkedIn page for the latest updates.

How AI-ready is your organization?

Find out with our free 12-question FAIR AI Diagnostic. Complete your assessment today.